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Retail Location Closed Do You Squidoooooo? Beware the Practices of the Businesses You Use! September 07 October 07 November 07 December 07 January 08 February 08 March 08 April 08 May 08 June 08 July 08
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On Sat 8/25 I went to EZ Lube on White Ln to have my oil changed. They did a pretty good job, fast. No complaints there.
I paid with my credit card. I watched the employee run the card through the CC machine, then she started entering something into the computer. I looked at the screen and realized she had typed in my CC #! I asked why she was doing that. She answered, "It's our policy". I told her I do not wish for them to have my CC # on file. Another employee began to argue, stating that they cannot access the number, that it is simply "sent to corporate". I responded that their intent for it doesn't matter to me, they do not need my CC #! After a bit more back and forth in which I loudly question the legality of such a practice, they do replace the # with x's. I could not believe it! As I drove away, I wondered how many CC #s they must harvest from their customers every day. People NEED to know that a business as innocuous as an oil change station may be helping themselves to a bit more information than you intend for them to... |