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It’s saddening to me that a local success story…an original Bakersfield business that often receives accolades and awards from the community…conducts business in the disgusting way that I have observed. Even corporate giants like AT&T, Wal-Mart, and Microsoft has shown a tendency to compromise when it comes to bloodthirsty (read money-hungry) policies that send customers away with a bad taste in their mouth.
Your gyms and spas seem fantastic, to tell the truth. It’s the portion of your company that makes policies on contracts, billing, and collections that I’m more concerned with.
Your company wants $2,000 from me. This is to pay off the entire 3 year contract that my wife signed to use your gym. She used your gyms for 1 year and is now home raising our daughter.
The thing is…your staff sold her the contract by claiming that it wasn’t a big deal. If she stopped commuting to Bakersfield or had a...
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